Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity
The Recruiting Operations Coordinator is the operational backbone of Postman's recruiting function. In this role, you will ensure that every search runs smoothly from open to close — keeping interviews scheduled, data clean, feedback flowing, and candidates well-informed throughout their experience. This is an ideal role for someone early in their career who is organized, detail-oriented, and excited to build foundational expertise in talent acquisition at a fast-growing technology company. You will work closely with recruiters, hiring managers, and candidates, and will play a direct role in how Postman is perceived as an employer.
What You'll Do
Interview Coordination
- Own end-to-end interview scheduling across all active roles, coordinating availability between candidates, interviewers, and hiring managers with a high degree of accuracy and responsiveness
- Send timely confirmations, reminders, and logistical details to all interview participants
- Manage reschedules and last-minute changes with professionalism and minimal disruption to the process
- Proactively identify and solve scheduling or process bottlenecks, continuously improving recruiting workflows and coordination processes
Data Integrity & ATS Hygiene
- Audit active job requisitions to ensure all required fields are complete and accurate in the ATS — including job details, compensation bands, stage statuses, and interviewer assignments
- Flag and resolve data gaps in collaboration with recruiters before they affect reporting
- Ensure every closed role has a complete and accurate record before it is archived
Feedback & Interview Completion
- Monitor interview completion rates and follow up with interviewers to ensure feedback is submitted within expected SLAs
- Track which interviews have been recorded and flag any gaps to the relevant recruiter
- Maintain a real-time view of where feedback is outstanding across all active searches
Candidate Experience & Surveys
- Deliver a high-touch, candidate-first experience across every stage of the interview process
- Coordinate the distribution of candidate experience surveys at key touchpoints in the process
- Track response rates and flag low engagement to the recruiting team
- Compile survey results on a regular cadence and summarize key themes for review
Employer Brand Monitoring
- Monitor Glassdoor, LinkedIn, Blind, and other relevant platforms for new candidate and employee reviews related to the recruiting and interview experience
- Surface notable feedback to the recruiting team on a regular basis
- Help maintain the accuracy of Postman's employer profiles across platforms
Metrics & Reporting
- Collect and organize data on completed roles, including time to fill, source, offer acceptance, and interview-to-offer ratios
- Prepare regular metric summaries for the Head of Recruiting
- Support the team in ensuring data is ready and accurate for monthly and quarterly reporting cycles
About You
You are someone who takes genuine pride in keeping things running well. You notice when something is missing before anyone else does, and you follow through without needing to be reminded. You are comfortable working across multiple workstreams simultaneously and can shift priorities calmly when something urgent comes up.
What we're looking for:
- Bachelor's degree in any discipline; coursework or internship experience in HR, business, communications, or operations is a plus but not required
- 0–1 years of professional experience; strong internship or project-based experience is equally valued
- Exceptional attention to detail — you catch the things others miss
- Strong written communication skills; you can write a clear, professional message to a candidate or a senior hiring manager with equal ease
- Comfort with tools like Google Workspace, spreadsheets, and calendar management; experience with an ATS (Greenhouse, Lever, Workday) is a bonus
- A collaborative, low-ego working style — you understand that your work makes everyone around you more effective
- Curiosity about how recruiting works as a function and interest in growing within talent acquisition or HR operations over time
- Thrive in a fast-paced, high-growth environment while managing multiple priorities with strong ownership and attention to detail
What Else?
In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
Our Values
At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunity
Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
