Company Overview
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
Company Operating Rhythm
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.
Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.
Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.
Inbound Sales Development Representative
Deepgram is looking for an Inbound Sales Development Representative to convert inbound interest into new customers and revenue for our rapidly growing company. You will be the first point of contact for prospects who reach out to Deepgram, qualifying and nurturing inbound leads as you share our mission with CTOs, VPs of Product, and CEOs. You are a critical component in Deepgram's Revenue organization and will play a pivotal role in growing our top-line revenue to new heights!
What You'll Do
Respond quickly to inbound leads from marketing campaigns, website inquiries, content downloads, and product sign-ups, qualifying them and creating sales opportunities
Manage and prioritize a high volume of inbound requests to ensure every prospect receives a timely, high-quality response
Work closely with Account Executives and your fellow SDRs to hand off qualified opportunities and build a strong sales pipeline of new logos, striving to exceed quarterly sales targets
Partner with Marketing to provide feedback on lead quality and campaign performance, and with Sales Ops and Sales Engineers to ensure sales effectiveness
Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to fully articulate our value proposition
Identify the speech recognition use cases behind each inbound inquiry to route and position opportunities effectively
You'll Love This Role If You
Value having leadership that has tenure and a track record of success
Thrive working with A Players as cross-functional partners across GTM
Understand the importance of selling a product that is market validated and can deliver on its technical promise
Are passionate about what Deepgram is building and how we are changing what is possible with speech
Are eager to launch your sales career towards enterprise sales
It's Important to Us That You Have
1+ year of customer-facing work experience in SaaS
Prior sales experience selling a technical product
Dynamic written and verbal communication skills
Empathy and a unique ability to understand customer needs
Exceptional at prioritizing a high volume of inbound leads and managing high-frequency touchpoints with speed
It Would Be Great If You Had
Experience qualifying inbound leads against an ideal customer profile and understanding their business
Familiarity with lead management and CRM tools for tracking and prioritizing inbound activity
Consistently overachieved against sales targets in past experiences