Description
About the Role
Snapscale is seeking a highly organized and proactive Spanish Bilingual Virtual Assistant to support a U.S.-based client in a remote setup. This role is ideal for candidates with strong administrative, customer service, and organizational skills who thrive in a fast-paced environment. You will be responsible for managing reservations, coordinating schedules, maintaining accurate records, communicating with clients, and providing day-to-day administrative support while ensuring a seamless client experience.
Key Responsibilities
- Manage reservations, confirmations, cancellations, and scheduling requests
- Maintain accurate records, databases, and spreadsheets across multiple projects
- Coordinate schedules, deadlines, and follow-up activities using Outlook and internal systems
- Respond to client and customer inquiries via email and phone in a professional and timely manner
- Handle inbound calls and manage shared email inboxes
- Build and maintain accurate records within internal systems and software
- Prepare reports using Microsoft Excel and other business tools
- Draft, revise, and manage internal and external correspondence
- Assist with administrative support, project coordination, and special assignments
- Organize and prioritize multiple tasks while ensuring accuracy and meeting deadlines
- Perform quality checks on completed work before submission
Perks
- Health Maintenance Organization (HMO)
- Competitive pay
- Government-mandated benefits
- 13th month pay
- Night differential pay
- Internet allowance
- Perfect attendance bonus
- Yearly salary increase
- Opportunities for career growth and development
Requirements
- Fluent in both English and Spanish (written and verbal)
- Minimum of 1–3 years of experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative, or in a similar support role
- Strong customer service and client communication skills
- Tech-savvy and able to quickly learn new software and proprietary platforms
- Experience managing calendars, schedules, databases, spreadsheets, or CRM systems
- Excellent organizational, multitasking, and time management skills
- Proficient in Microsoft Office, particularly Excel and Outlook
- Strong written communication skills with experience handling professional email correspondence
- High attention to detail with the ability to manage multiple priorities in a fast-paced environment
- Experience handling sensitive or confidential information professionally is an advantage
- Must be comfortable working in a remote setup with a reliable internet connection and dedicated workspace
Originally posted on Himalayas
